Returns & Exchanges
We want you and your pup to be completely satisfied with your Dog Child apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Please ensure products are free of pet hair and odors to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items, ensuring all original tags are attached and the garment is folded neatly to avoid damage during transit.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.